Paul Copeland
NWFL Realty Not just a house...a home!
Paul Copeland

 

Frequently Asked Questions and Answers for Property Owners
 
 
 
1. Where can I find a copy of all my repair invoices for this month?
 
Our bookkeeper scans and emails all repair invoices around the 10th of the month when rents are deposited to the owner. If you do not have a working email, we mail all bills to the property address we have listed for each owner. If you did not receive bills and would like to request a copy of them, please email pcopeland@pcolabeachrealestate.com
 
2. I can't understand my statement. Can you help?
 
Statements are very user-friendly and easy to read. If you have further problems we would be happy to assist you. 
 
3. When can I expect my rental proceeds?
 
Checks and statements are usually mailed out on the 9th, 10th, and 11th. We do strongly suggest that each property owner has an extra mortgage payment in case your tenants do not pay their rent on time. 
 
4. What is my house worth? Who can I contact regarding selling my property?
 
We have licensed sales agents who work specifically with sales. If you are wondering the value of your house and would like information on selling, please contact one of our sales agents. Our agents can give you a free CMA that uses current and past sales to determine a price range specific for your property.
 
5. Are my tenants going to renew their lease?
 
Lease renewal notices are mailed out to tenants 60 days in advance of the expiration date of the lease. Contact is made with the tenants 45 days in advance of lease expiration to see if they are interested in renewing, set up a renewal inspection, and a signing for the renewal lease after the inspection is completed. We will call or email you for your input on market rents at least 30 days prior to your tenants lease expiration.
 
6. My tenants did not pay rent on time this month, do I get a part of their late fees?
 
If a tenant does not pay their rent on time, we contact the tenant in every way possible to determine the cause of them not being able to pay their rent on time. We then have to post a 3 day notice at the property in case an eviction needs to be filed. For these reasons and the strain that it places on our bookkeeper to have money out to all owners by the 10th, we do keep the late fees. Should you have any objections to this, please contact your property manager.  
 
7. How are rents determined for my rental property?
 
At least 30 days before leases are set to expire, we run a market analysis comparing the size, age, amenities, etc. to the recent properties that have been rented in the area to determine the necessary rental amount. The rental market does slow down considerably in the winter, so we usually suggest lower rates in the winter than in the summer. 
 
8. Who is my property manager?
 
I will personally serve as property manager for all properties which join our program. Quality and customer service are crucial to the success of a rental program.
 
 
 
 
 
 
 

Rental property can be a great investment tool in these current economic times. Maintaining a successful rental program can be difficult. Quality control is the critical component.  Whether you have one property or multiple properties, why not consider letting me help take care of your rentals? As a new agent, I will dedicate myself to aggressively marketing your properties.

Why should I utilize a property management company?
Property management companies can save the owner time and take the guesswork out of the necessary day-to-day management of your investment property. Paradise Coastal Realty, Inc. utilizes its resources to market the owner’s property and find the most suitable tenants. We collect rents, handle all tenant communications, use up-to-date lease agreements designed to protect the owner, coordinate vendors to maintain the owner’s property and provide the owner with updates and statements.

How much do property management services cost and what is included?
Property management service fees vary according to the term of the rental and the size and location of the property. Fees and services that are typically included:

Monthly management fee- 8-10% of the monthly rental rate 

  • This fee is collected monthly for managing the property. For this fee, we handle rent collection, tenant communication, maintenance  requests, and vendor supervision on the owner’s behalf. For the months the property is rent-ready but vacant, a flat monthly walk-through inspection fee of $25.00 is charged. If the property is under rehabilitation, this fee will not be charged. In addition, owner accounts  will be billed for the cost of lawn mowing during periods of vacancy. If an owner wishes to maintain their own lawn services during  periods of vacancy, we request a written verification for the file. Monthly pest control will be billed to the owner's account, as needed.

Lease-up fee- $295.00

  • This fee is collected for leasing a vacant property or unit. For this fee, we obtain rental applications, run background and credit checks and verify income/assets of potential tenants. This fee also covers our services for drafting residential lease agreements, addendums and overseeing all aspects of moving a new tenant in. The lease-up fee covers all initial costs to set up bookkeeping, record keeping, banking and communication systems for a new owner or property.

Reserve fund- $150.00

  • We ask that our clients maintain a reserve fund of $150. The money is used for repairs or maintenance and is refundable if not used. We obtain owner approval for any maintenance request which exceeds the $150 reserve fund. Maintenance or repair costs which exceed $150 will referred to the owner, along with three written quotes, when feasible. Repairs of an emergency nature (plumbing, ac/heating, etc.) will be procured as quickly as possible.

Lease renewal- $50.00

  • Should a tenant choose to renew a lease at expiration or or the tenant goes on a month to month option, the $50.00 lease renewal fee will apply rather than a new lease-up fee. This encourages a positive tenant/management/owner relationship.

 

How do I get started?
Please contact me via email or phone so that we can gather the necessary information to assess your property and provide you with a free no-obligation assessment. Once approved and the contract is in place, we will begin with an initial inspection of your property and provide our findings, including comparable rents.

Home Monitoring Service

A low cost option for having your home monitored while you are away. 

Prices start at $20.00 per month and vary depending on the type and size of the property.

We will visit your property on a regular basis to ensure there are no compromises of the interior or exterior and remove any mnior debris such as phonebooks, junk mail placed near doorway and mailbox. We will ensure all doors and windows remain locked and the home remains safe and secure! We verify the utility status and look for for water leaks and ensure lights/water heaters are turned off.

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